Revenue and Growth Operations Manager

ExaCare AIToronto, ON
Hybrid

About The Position

We’re hiring a Revenue & Growth Operations Manager to join our newly established Growth & Marketing team. This is a foundational, high-impact individual contributor role where you will be building the systems, data, and processes that power our go-to-market engine. This is a builder role — you’ll architect the operational infrastructure that enables Sales, Growth, Marketing, and Business Operations to move faster and operate with precision. From CRM ownership and pipeline analytics to outbound infrastructure and ICP scoring, your work will directly impact how we generate revenue. You’ll work closely with another operator in a complementary role, with shared ownership across our GTM systems and performance. Rather than operating in silos, you’ll partner to divide and conquer across priorities — whether that’s deep RevOps and data integrity, or outbound systems and prospecting infrastructure — and evolve that split over time based on strengths and business needs. You’ll have direct exposure to leadership and meaningful ownership from day one. This role is ideal for someone who thrives in ambiguity, enjoys building from scratch, and wants to shape how revenue is generated and scaled at ExaCare AI.

Requirements

  • 3+ years of experience in management consulting, strategy, business operations or similar functions in high-growth tech-forward environments, with ideally 1-2 years of experience supporting sales and growth organizations
  • GTM fluency: You understand how pipeline is actually built and closed — across outbound, inbound, and expansion — and can connect systems and data back to those motions
  • Analytical mindset: You are analytical at your core, have strong structured problem-solving skills, are comfortable building reporting, and most importantly, are data-smart
  • Proven systems thinking: You have experience building or improving systems, workflows, and operational processes that scale with growth
  • Builder energy: You’ve created structure from ambiguity — systems, processes, and tooling that scales without slowing execution (or you have a desire to do so)
  • Execution-oriented: Low ego, high output: You ship, you iterate, you’re direct and collaborative, and you don’t need perfect conditions to make progress (+ you want to have fun while working)
  • Technical comfort: You’re comfortable working with tools like HubSpot, enrichment and orchestration platforms like Clay, and other AI tools like Claude Code (or can ramp quickly)

Nice To Haves

  • You are excited to build systems from scratch in a fast-moving environment
  • You are comfortable with early-stage messiness and chaos
  • You believe mindset and capabilities matter more than a resume

Responsibilities

  • Own GTM performance end-to-end: Identify opportunities to improve conversion, velocity, and revenue outcomes across the entire GTM engine
  • Build the GTM operating foundation: Design the systems, data models, and processes that power Sales, Growth, Marketing, and Business Operations at scale
  • Define and enforce the sales motion: Establish clear lifecycle stages, deal stages, and exit criteria to create a consistent and repeatable process
  • Scale pipeline generation: Optimize outbound infrastructure (data, enrichment, sequencing, experimentation) to efficiently generate high-quality pipeline
  • Drive full-funnel initiatives: Identify highest-leverage GTM motions across the entire funnel, from top-of-funnel demand generation to expansion/upsell
  • Drive visibility into pipeline health and forecasting: Build and own dashboards for pipeline health, conversion, capacity, forecasting, and performance trusted by GTM Leadership
  • Continuously identify and solve gaps: Proactively identify improvement areas across the GTM engine and rapidly implement high-impact solutions

Benefits

  • Competitive salary and equity in a high-growth startup
  • Flexible PTO, take what you need
  • Medical, dental, and vision coverage
  • Great startup culture, including company off-sites
  • High-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and more
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