Revenue and AR Manager

The Bluebird Group•Minneapolis, MN

4d•Onsite

About The Position

We're looking for a Revenue & Accounts Receivable Manager to lead our billing, collections, cash application, and revenue operations processes while managing a team of AR Specialists. This role is responsible for driving accuracy, efficiency, and consistency across the revenue and accounts receivable cycle. You'll partner closely with accounting, sales, operations, and finance teams to improve processes, implement controls, optimize systems, and provide meaningful insights that support business performance. The ideal candidate combines strong accounting expertise with a process-improvement mindset and a hands-on approach to team leadership and operational excellence. This position is based in Minneapolis, Minnesota.

Requirements

Bachelor's degree in Accounting, Finance, or a related field
CPA or CPA candidate preferred
7+ years of progressive accounting experience, including 2+ years leading an accounts receivable or accounting team
Strong experience managing billing, collections, cash application, revenue operations, and month-end close activities
Experience supporting external audits and preparing audit documentation
Experience partnering with sales, operations, accounting, and FP&A teams on revenue-related matters
Strong understanding and working knowledge of ASC 606 and revenue recognition principles, including fixed-fee, retainer, milestone, and commission-based arrangements
Advanced Microsoft Excel skills, including pivot tables, lookups, and large dataset analysis
Experience with NetSuite, including AR, billing, and revenue management modules
Experience with ERP systems, financial reporting tools, and process automation initiatives
Strong analytical, problem-solving, and process improvement capabilities
Excellent communication skills with the ability to explain financial concepts to non-finance stakeholders
Strong project management and organizational skills
Takes ownership and drives results
Identifies opportunities to improve processes and execution
Leads with accountability and attention to detail
Thrives in a fast-paced, collaborative environment
Builds strong relationships across teams while maintaining a controls-focused mindset
Balances strategic thinking with hands-on execution

Nice To Haves

Retail, agency, professional services, or commerce industry experience preferred
Experience with Power BI, Tableau, or similar business intelligence tools preferred

Responsibilities

Lead and develop a team of AR Specialists responsible for billing, cash application, collections, account maintenance, and reporting activities
Oversee day-to-day execution of revenue and accounts receivable processes to ensure accuracy, consistency, and timely completion
Delegate workflow across service lines, balancing workloads and priorities to support operational efficiency
Establish standardized processes, performance expectations, and best practices across the AR function
Identify training opportunities and support team development through ongoing coaching and process guidance
Oversee billing, collections, and revenue reporting processes across business units
Partner with accounting and operational teams to optimize revenue-related workflows, including billing, contract processing, data integration, and client payment application
Monitor client credits, account corrections, and supporting documentation to ensure proper approvals and audit readiness
Support the management and documentation of deferred revenue arrangements
Conduct reviews of revenue-related transactions to ensure proper coding, classification, and revenue recognition
Drive continuous process improvements that enhance efficiency, accuracy, scalability, and consistency across the organization
Develop and monitor key performance indicators related to revenue, accounts receivable, collections, and cash flow performance
Analyze trends and performance metrics to identify risks, opportunities, and operational improvements
Create reporting and dashboards that provide visibility into billing, collections, aging, and revenue performance
Provide actionable insights and recommendations to leadership teams
Support month-end reporting and revenue-related analysis across business units
Oversee collections processes and aged accounts receivable management
Partner with sales, operations, and clients to resolve billing questions, contract issues, and account discrepancies
Improve collections strategies and processes through automation, technology, and standardized workflows
Monitor collection effectiveness through KPIs, aging metrics, and bad debt analysis
Provide leadership visibility into collection efforts, account status, and risk areas
Foster a customer-service-oriented approach while maintaining strong financial controls
Support NetSuite enhancements, implementations, integrations, and process improvements impacting billing, collections, and revenue operations
Participate in system pilots, workflow design, testing, and adoption initiatives
Monitor effectiveness of financial systems, reporting tools, and integrations
Identify opportunities to leverage automation and AI-driven tools to reduce manual effort and improve accuracy
Develop and maintain process documentation to support system adoption and operational consistency
Design, document, and maintain internal controls across the revenue and accounts receivable cycle
Ensure compliance with company policies, accounting standards, and audit requirements
Serve as the primary point of contact for external auditors supporting revenue, AR, deferred revenue, and allowance testing
Prepare audit schedules, supporting documentation, and responses to audit requests
Maintain accounting policies and procedures related to revenue recognition, billing, and accounts receivable processes
Partner with accounting leadership to strengthen controls and support continuous improvement initiatives