Returns Lead

QuickBox Fulfillment • Denver, CO

2h • Onsite

About The Position

General Description:
The retail coordinator provides direction, instructions, and guidance to the team to achieve their goals. The leader will know their team members' strengths, weaknesses, and how-to motivate them to get optimal productivity from the team. The Coordinator will need to oversee and support multiple departments.

Essential Duties & Job Functions:
Maintain a high level of understanding of company guidelines, rules, and regulations
Assist in developing strategies for the team to reach their goals
Knowledge to perform all essential duties listed for Retail/Returns Lead, Quality Control (QC), Logger and Sorter
Communicate clear instructions to team members and management
Monitor team members' participation to ensure the training provided is applied
Manage daily operations
Assist with Administrative duties
Problem-Solving within the department as needed
Delegate tasks and set deadlines

Requirements

• Highschool diploma or equivalent
• Understands warehouse functions
• Strong data entry and typing skills
• Detail oriented
• Understand systematical functions on a high level.
• Experience with CRM’s (Customer Relationship Management)
• Communication Skills: Coordinator will need to communicate efficiently with team and superiors
• Leadership Skills: Coordinator will resolve conflicts, keep employees motivated and on-task
• Critical-Thinking Skills: Coordinator will determine the right course of action
• Organizational Skills: Coordinator will manage time, employees, and ensure all moving pieces remain in order in the department
• Problem-Solving Skills: Coordinator will define problems, come up with alternatives, assess which is the best course of action and act on it

Nice To Haves

• Knowledge on Microsoft Office programs
• Knowledge on 3PL program
• Understand all SLA standards
• Prior experience leading a team

Responsibilities

• Maintain a high level of understanding of company guidelines, rules, and regulations
• Assist in developing strategies for the team to reach their goals
• Knowledge to perform all essential duties listed for Retail/Returns Lead, Quality Control (QC), Logger and Sorter
• Communicate clear instructions to team members and management
• Monitor team members' participation to ensure the training provided is applied
• Manage daily operations
• Assist with Administrative duties
• Problem-Solving within the department as needed
• Delegate tasks and set deadlines

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED