Returns Clerk

Kerusso Activewear, Inc.Berryville, AR
$14 - $16

About The Position

This role is responsible for managing the processing of returned products, ensuring accuracy in inventory updates, and maintaining organized return areas. The Returns Clerk will collaborate with various departments to resolve discrepancies and assist with general warehouse duties.

Requirements

  • Experience in receiving, inspecting, and processing returned products.
  • Proficiency in updating inventory systems.
  • Ability to communicate effectively with customer service and management.
  • Knowledge of safety standards in a warehouse environment.
  • Experience with inventory counts and general warehouse duties.
  • Ability to collaborate with cross-functional teams.

Responsibilities

  • Receive, inspect, and process returned products according to company policy.
  • Determine the condition of returned items and classify them appropriately (restock, damaged, return to vendor, etc.).
  • Accurately update return records in the inventory system.
  • Communicate with customer service and/or manager regarding return authorizations.
  • Prepare and package items for return to stock, when necessary.
  • Maintain clean, organized return areas and ensure compliance with safety standards.
  • Assist in monthly inventory counts and other warehouse duties as required.
  • Collaborate with cross-functional teams (e.g., fulfillment, production, shipping, receiving) to resolve return discrepancies.
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