Returns Clerk

S.P. Richards Company•Grand Rapids, MI
•$17 - $21•Onsite

About The Position

Receive, process, and stock customer returns expeditiously with a high degree of accuracy and efficiency.

Requirements

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • A high degree of analytical thinking is required for this position.
  • The Returns Processor must have an intimate working knowledge of all PkMS functions, including tracking case history for receiving, stocking and shipping procedures of PkMS and OMS are essential.
  • Knowledge of PkMS software.

Responsibilities

  • Daily navigation on the computer is required
  • Must be able to print required receiving reports on a daily basis.
  • Operation of a RF scanner is required
  • Requires applying case id labels on each product received
  • Separate product by zone and distribute/move to proper zone
  • Restock product to designated areas
  • Designate and store products to be returned to the vendor if applicable
  • Designate and dispose of products that need to be discarded
  • Clean-up and general housekeeping of receiving department.
  • Ability to operate a forklift.
  • Follow and adhere to all safety rules including the handling of hazardous materials.
  • Receive damaged items from the warehouse; process to return to vendor or disposal
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