Returns Clerk

SHI International Corp.•Piscataway, NJ

4d•$35,360 - $50,000•Onsite

About The Position

SHI has an exciting opportunity in our Returns Materials Authorization department as Returns Clerk. This position will be working as part of a team processing all daily RMA's returned by customers in a timely manner. A successful candidate will be utilizing their communication skills to interface with both sales representatives and vendors throughout the returns process. This position will report to the SHI Piscataway office.

Requirements

Proficient in using PCs or laptops to track inventories, reorder supplies, and generate reports - Basic
The ability to effectively utilize applications like Word and Outlook to enhance productivity and perform various tasks efficiently - Basic
Completed High School Diploma, GED, or equivalent required
Ability to move or lift up to 50 lbs.

Nice To Haves

Experience with package handling preferred
Experience with UPS, FedEx, DHL and 3rd party shipping software preferred - Basic

Responsibilities

Process RMA's thru AX
Inspect each package for correct items, broken items, missing items, and record any problems with the package
Contact vendors for confirmation and validation of RA's and other questions regarding RA
Express issues/problems/concerns clearly to both internal employees and vendors
Repackage and shipping of RMA's
Utilization of the UPS shipping machine - internal shipping program and scales
Field general questions from sales
Documenting important information in a SharePoint sites
Shipping freight by palletizing and strapping shipment
Receive, inspect, and record incoming shipments, ensuring accuracy and quality of goods.
Organize and maintain inventory within the warehouse, ensuring proper labeling and storage of products.
Prepare and fulfill orders for shipment, including picking, packing, and labeling items accurately.
Operate warehouse equipment such as forklifts and pallet jacks to move and organize inventory.
Perform regular inventory counts and audits to maintain accurate stock levels and identify discrepancies.
Assist in the loading and unloading of delivery trucks, ensuring efficient handling of goods.
Maintain a clean and organized warehouse environment, adhering to safety and operational standards.
Coordinate with the logistics team to schedule and track shipments, ensuring timely delivery to customers.
Communicate effectively with team members and supervisors to report issues and ensure smooth operations.
Perform general warehouse tasks such as labeling, sorting, and repacking as needed.