Returns Associate (MON-FRI)

S&S Activewear LLC•Bridgeport, CT

12h•Onsite

About The Position

The Returns Associate will process product returns and information while supporting the warehouse staff and other departments in a high-volume, fast-paced working environment. The Returns Associate will answer questions, input accurate return information on customer accounts and perform general warehouse duties, including material picks and deliveries, and warehouse cleanup. The Returns Team Member at S&S Activewear and all employees must adhere to the guidelines presented in the S&S Activewear Employee Handbook.

Requirements

Prior experience in a distribution, warehouse, or other inventory handling environment.
Knowledge and ability to operate inventory control and related computer software.
Actively support team concepts and effectively communicate with team members.
Ability to follow detailed instructions.
Maintain individual productivity and quality standards according to department.
Must be 18 years of age.
Six months experience in a similar Warehouse position.
Ability to read and speak English.
Must have reliable transportation.
Ability to follow detailed instructions.
Ability to operate a warehouse equipment and machinery.
Must be comfortable using electronic devices.
Can lift and carry up to 50lbs on occasion with or without reasonable accommodation.
Basic math skills, ability to count, add, and subtract numbers quickly and accurately.
Ability to identify colors, sizes, quantity, label, and SKU information.
Must be flexible with start and departure time changing.
Ability to work overtime when needed.
Ability to work independently without close supervision.
Responsible for any additional duties assigned.

Responsibilities

Unpack returned merchandise and assess paperwork sent in with return instructions for proper return procedures.
Process returned goods in a timely manner.
Inspect returned merchandise, checking for quality and condition of product to determine return category.
Receive merchandise, following all security and safety return procedures for each product type.
Distribute returned items to their proper location considering all factors including the value of the product, its condition and type of return.
Input clear customer account notes in internal computer systems, communicating return reasons, customer feedback and instructions to ensure accurate processing.
Identify critical distribution issues and report them to the team lead/supervisor.
Data entry as needed.
Identify and input defective products to be returned to mills.
Act professionally and remain focused while working.
Safely operate all warehouse equipment.
Follow directions of leadership.
Perform cleaning activities as required.
Maintain a safe and clean warehouse.
Maintain a positive attitude.
Additional responsibilities as assigned by management.