About The Position

Join the Westin Fulfillment Crew as a Returns Rockstar! We are looking for someone who loves organization, enjoys solving problems related to returns, and takes pride in quality checks to help keep our warehouse running smoothly. This role involves receiving and processing customer and vendor returns, inspecting products, managing inventory counts, and ensuring products are warehouse-ready.

Requirements

  • 2–3 years of warehouse returns experience
  • Confidence using inventory software / WMS systems
  • Knowledge of modern fulfillment + warehouse best practices
  • Strong organization and time-management skills
  • Ability to lift and move heavy items safely

Responsibilities

  • Receive and process inbound customer & vendor returns
  • Log RMA numbers, tracking info, item details
  • Inspect products to decide if they’re re-sellable, repairable, or headed for retirement
  • Snap clear, detailed photos for claims & documentation
  • Assign skid numbers and bin locations
  • Keep inventory counts accurate
  • Prep and process “Return to Stock” transfers + manage red-tag items
  • Stay on top of RMA emails and submissions
  • Repack, rebox, restack — making products warehouse-ready
  • Keep your workspace clean, safe, and organized

Benefits

  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Dental insurance
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