Returns Analyst
About The Position
The Returns Analyst supports the reconciliation and recovery of manufacturer returns credit while ensuring compliance with contractual agreements and manufacturer policies. This role analyzes returns data, validates credit accuracy, identifies exceptions, and partners with manufacturers and internal stakeholders to resolve discrepancies and maximize financial outcomes. Success in this role requires combining finance expertise with digital capabilities to improve processes, leverage data-driven insights, AI collaboration and drive operational efficiency. The Returns Analyst works across systems, automation tools, and analytics platforms to monitor performance, communicate results, and recommend process improvements.
Requirements
- Degree or equivalent and typically requires 2+ years of relevant experience.
- 2+ years’ experience working with large data sets, financial analysis, research and the ability to create automated projects with little instruction.
- Strong understanding of financial processes and the ability to ensure accuracy in financial reconciliation
- Intermediate to expert proficiency with Microsoft Office Word, PowerPoint and Excel- VLOOKUPs, complex formulas, and pivots
- Knowledge of Query building, Power BI, Copilot AI Agents and Snowflake required
- Must be authorized to work in the US. Sponsorship is not available for this position.
Nice To Haves
- Experience with tools such as SAP preferred
Responsibilities
- Develop and implement supplier research exception items to determine validity and provide appropriate support to substantiate McKesson’s position
- Oversee the reconciliation and analysis of accounting information for complex suppliers and customers.
- Manage and resolve promptly and accurately incoming suppliers and internal inquiries, escalating if needed to the appropriate resource(s).
- Fully understand and assess reported issues to determine prioritization
- Hold partners/others accountable to critical/sensitive issues that could result in a loss of income or negatively impact supplier relationships
- Oversee special projects – involves reaching out to internal stakeholders, IT, and suppliers to research and resolve disputes, and enhance product packaging and shipment processes
- Identify opportunities for process improvement and recommend solutions for process and automation enhancements
- Apply an AI approach to work system exception reports daily and utilize reporting to identify possible quality issues
- Demonstrate strong attention to detail when performing data analysis, trends, and while continuously auditing and analyzing large volumes of data using AI +Human collaboration
- Develop and maintain data sources within McKesson, across various business units and systems within the returns space
Benefits
- competitive compensation package
- annual bonus or long-term incentive opportunities may be offered
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
