Return to Work Specialist

St.Amant•Winnipeg, MB

2d•CA$37 - CA$48•Onsite

About The Position

This is a new position being added as part of the expansion of St.Amant's Return to Work Program. Under the general direction of the Manager, Compensation and Benefits (HRS) and as part of the HRS (Human Resource Services) team, while demonstrating a commitment consistent with the Mission, Values and Policies of St.Amant, the RTW (Return to Work)/Case Management Specialist is responsible for providing case management services to employees when absent for medical reasons and/or require medical accommodations. Duties include directing all workplace activities associated with case/disability management: acting as a liaison with all stakeholders; being a supporter for ill/injured employees; and acting as a catalyst for reintegrating employees back into the workplace. This position works with Management, Unions, and Human Resource Services and third part administrators/external health care providers on case management issues. St.Amant values and promotes volunteerism in the workplace. Volunteers bring optimism and enthusiasm, create positive energy, share diverse perspectives and are an integral part of the work we do. As such and in keeping with the values of our organization, the incumbent to this role is encouraged to actively support, train, mentor, collaborate and invent in volunteer initiatives.

Requirements

University degree or two (2) year diploma from a school recognized standing in a related field such as Human Resources, Disability Management, Occupational Health and Safety, Kinesiology, Rehabilitation, Occupational Therapy, or a related discipline
Minimum three (3) years of related experience in disability management, return to work, case management, occupational health, human resources or a related field
An equivalent combination of education, training and relevant experience will be considered
Minimum of three (3) years' experience providing disability management services, preferably in an employer based program
Knowledge of employer based benefits and disability programs, policies, procedures and principles
Knowledge of vocational rehabilitation process
Demonstrated knowledge of provincial legislation concerning employees with disabilities, and privacy legislation
Working knowledge of Workers Compensation processes, Health and Safety Act, interpretation of Collective Agreements and general Human Resources policies, principles, practices and legislation
Demonstrated familiarity with medical terminology, assessment and early return to work principles
Demonstrated knowledge third party disability insurance plans
Knowledge and experience with Human Resources principals and legislation (i.e., Employment Standards, Labour Relations Act, Personal Information Act - PHIA and Protection of Privacy Act - FIPPA)
Experience using software tools and applications including up-to-date versions of Microsoft Office Suite (Excel, Word, PowerPoint), reference management tools, communication and video conferencing platforms such as Zoom, Skype, and Microsoft Teams, and online survey software
Outstanding communication and interpersonal skills
Excellent organizational, time management, problem-solving and conflict resolution skills
Demonstrates confidential and ethical behaviour in the performance of all duties
Demonstrates customer services orientation and accountability, in accordance with St.Amant values
Able to work independently and harmoniously within a multi-disciplined group
Functions effectively as a team member, demonstrating objectivity when dealing with challenging/changing work environments
Able to prioritize a heavy workload and competing demands
Self-motivated, confident, creative, innovative and collaborative
Able to work well under pressure to ensure deadlines are met
Proficiency in both official languages (French/English) would be considered an asset
Successful candidates will be required to provide a satisfactory Criminal Record Check with Vulnerable Sector Screening, Adult Abuse Registry Check, Child Abuse Registry Check and Prior Contact Check.
New hires must complete a series of Occupational Health checks. This includes the requirement to confirm immunization or immunity of specific communicable diseases.

Responsibilities

Educates stakeholders about the disability management program, parameters and procedures
Conducts an initial assessment of the worker and the employment situation to provide and obtain information in regards to injury, illness and disability
Liaises (when required) with Occupational Health Services Consultant and Physician for ongoing management and review of injured/ill employees
Obtains information from healthcare providers and third party insurers to determine fitness for duties, suitability for work re-entry, functional limitations and prognosis and pursues active clarification of unclear medical information in collaboration with OHS Consultant/Nurses/Physician
Facilitates and coordinates early return to work, and monitors employee's progress on an ongoing basis during return to work
Schedules return to work/accommodation meetings
Guides management on their responsibility regarding the duty to accommodate
Maintains case/disability management files and ensures timely documentation and recording of all relevant information on the disability management claim file
Maintains statistical records/data entry as required
Supports completion of quarterly indicator reports
Assist OHS and Safety/Risk Management Teams in evaluating illness/injury statistics and trends and utilized data to assist in implementing preventative measures for organization
Develops, implements and communicates disability management policies and procedures
Ensures consistent and correct application of collective agreements relevant to disability management
Administers and tracks the Workers Compensation Board (WCB) claims for all programs, submits claims online for time loss or incurred medical and tracks expenditures
Works closely with external insurance parties including, WCB, MPI, and HEB Manitoba
Attends information sessions provided by insurance parties
Retains relevant employee data in a secure and confidential manner
Performs other related duties as required
Human Resource Management
Financial Resource Management
Quality Management and Process Improvement
Organization Planning and Development