Return To Work Associate

Sedgwick•Orlando, FL

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance

Requirements

High school diploma or GED required.
One (1) year claims management experience or equivalent combination of education and experience required.
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Nice To Haves

Return-to-work experience preferred.

Responsibilities

Performs initial evaluations assessment via telephone calls to physician and employer.
Evaluates need for alternative return-to-work plan and coordinates return-to-work related activities.
Supports return-to-work and/or job accommodation processes for return-to-work management.
Supports return-to-work/job accommodation staff through the completion of components of the return-to-work management process.
Provides return-to-work support for injured workers, physicians, employers and claims teams.
Gathers return-to-work data from providers, nurses and return-to-work specialists for record keeping.
Resolves workers' compensation cases by applying current policies and procedures per state workers' compensation laws and client program design.
Enters data into the claims management system accurately.
Adheres to quality assurance standards.
Performs other duties as assigned.
Supports the organization's quality program(s).