Retirement Service Agent

Hub International Insurance•Austin, TX

13h•Hybrid

About The Position

HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB Retirement & Private Wealth (RPW) leads its communities with integrity, driven to make things better, both now and in the future. They serve, inspire, and thrive while maintaining an entrepreneurial spirit. They innovate, collaborate, and achieve success together, focused on the tomorrows for all. The mission statement is to be a highly committed, diverse financial services organization serving hundreds of thousands of retirement plan participants, individuals, and institutions across the United States. They provide financial peace of mind and top-of-class solutions, investments, administration, and service. They are committed to the highest Ethics, Competency, Customer Service, and providing their valued clients with the best and most competent professional team. They are the perfect fit if you enjoy team collaboration, thrive in a healthy company culture that recognizes success, want to learn and grow your current skill set, are seeking a progressive work environment at a rapidly growing organization, have a desire to help others protect their future, and are focused on learning and development to enhance your industry knowledge and expertise, and believe in integrity and building success by developing relationships with others. This role is for a motivated individual to join the Retirement Customer Services Team. The job would be to answer phone calls and emails from the employees of school districts about their retirement plans. The company is willing to train up the right individual. Passion for communication and customer service are a must. Eagerness to learn and attention to detail are keys in this quick-paced, growing department. You will have the opportunity to help with a variety of accounts to best serve clients. Career development is encouraged and opportunities are available upon satisfactory assessment. A flexible work schedule in a fun and welcoming environment is offered. The company prides itself on having opportunities for training, development, and promotion.

Requirements

Proven experience in the areas of customer service
Strong communication skills (verbal & written)
Willingness to learn
Ability to multi-task
Ability to maintain confidential information
Ability to work independently and under pressure
Excellent interpersonal and communication skills
Great attention to detail
General knowledge of computer applications - Microsoft Word, Microsoft Excel, Gmail
1-2 years of relevant experience