Retirement Plan Operations Specialist

Guidant Financial•Grand Rapids, MI
•Remote

About The Position

Guidant Financial is hiring a fully remote Retirement Plan Operations Specialist to help administer, test, and report on 401(k) plans. Through training and practical experience, the specialist will develop from reviewing documents to administering basic plans. The role involves helping clients provide information for annual reporting, keeping them informed about progress, and explaining year-end reporting documents needed for government filings, including the annual Form 5500. The position is recruiting in select U.S. states: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO, and OK. The wage is $23.55 per hour, equivalent to an annual salary of $49,000. The role requires a suitable work-from-home setup; a designated workspace and reliable high-speed internet are preferred.

Requirements

  • Experience with document review and transaction processing as daily job responsibilities.
  • One to five years of adjacent back-office financial operations experience in one or more of these areas: benefits administration, money movement and wires, insurance claims processing, tax preparation processing, loan or mortgage document processing, or compliance or quality-control support.
  • Proficiency with Microsoft Excel, Word, and Outlook.

Nice To Haves

  • Direct retirement-plan operations experience, including 401(k) or IRA administration, recordkeeping, distributions and rollovers, compliance testing, or Form 5500 or year-end reporting.
  • Experience with reconciliation as a daily job responsibility.
  • An associate’s or bachelor’s degree in a related field such as business or finance, or equivalent work experience.
  • Basic knowledge of 401(k) plan structure, ROBS, and IRS/DOL regulations.
  • A designated workspace, such as a home office, where the employee can concentrate and be productive.
  • Reliable high-speed internet.

Responsibilities

  • Work with clients to obtain the information needed to prepare annual reporting.
  • Review client-submitted documents for completeness and accuracy.
  • Reconcile plans involving only rollovers and plan stock using Excel and administration software.
  • Use administration software to complete 401(k) testing and reporting.
  • Make outgoing reminder calls and send emails to clients during the plan-year reporting process.
  • Prepare required 401(k) plan government filings, including IRS Form 5500, using filing software.
  • Educate clients about 401(k) plan administration and plan documents.
  • Share knowledge and explain complex topics simply.
  • Train on concepts for a Retirement Plan Administrator I.
  • Perform other duties as required.

Benefits

  • Ongoing training, career development opportunities, and supportive leaders.
  • Comprehensive health coverage, including a free premium option.
  • Paid parental leave.
  • 401(k) match.
  • Three weeks of paid time off.
  • 11 paid holidays.
  • Flexible work arrangements and the necessary equipment for working from a home office.
  • Inclusive work environment that values employee voices and participation.
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