Retirement Plan Consultant

OneDigital•Charlotte, NC

About The Position

This role manages and grows a book of retirement plan clients while developing the expertise and client ownership expected of a senior consulting career. The consultant designs and implements retirement plan structures, builds trusted relationships with plan sponsors, communicates OneDigital’s broader value proposition to prospective and existing clients, and works with internal service teams to deliver an exceptional client experience and support long-term retention. The role combines business development, client relationship management, retirement plan consulting, and coordination of internal specialists. Responsibilities may vary according to market and team structure. The consultant may deliver consulting services directly or coordinate them through Investment Consultants and other specialists, while developing proficiency in OneDigital’s team-based service model. Business development may be a formal or informal expectation depending on the market and team structure. The position requires a valid relevant securities license and licensing that permits registration as an IAR of OneDigital Investment Advisors. A bachelor’s degree in Business, Economics, Finance, or a related field is preferred, or relevant experience in retirement plan services. Five or more years of retirement-plan-related experience is required; two to five years of industry-related sales or consulting experience is preferred. Business travel may be up to 25%.

Requirements

  • Growing track record of success in retirement plan consulting and/or sales.
  • Strong understanding of ERISA regulations and fiduciary best practices.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work and make decisions independently.
  • Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Discipline in maintaining client and pipeline information in a CRM; Salesforce is preferred.
  • Proven ability to multitask and manage priorities effectively.
  • Ability to adapt to a rapidly changing business and technology environment.
  • Continual learner mentality, including the ability to adopt new solutions and interpret the impact of new laws for clients.
  • Ability to maintain confidentiality of highly sensitive client information, including personnel and financial data.
  • Regular and predictable attendance is required.
  • Business travel up to 25%.
  • Must be licensed to allow registration as an IAR of OneDigital Investment Advisors.
  • Must possess a valid relevant securities license.
  • At least 5 years of retirement-plan-related experience.

Nice To Haves

  • Bachelor’s degree in Business, Economics, Finance, or a related field; relevant experience in retirement plan services may be considered instead.
  • 2–5 years of industry-related sales or consulting experience.
  • Salesforce experience.
  • Preferred licensing or designation pathways include Series 65, CFP®, CFA®, CIC, ChFC®, or PFS.

Responsibilities

  • Maintain a comprehensive understanding of OneDigital’s employer-facing solutions and position appropriate resources for client needs.
  • Identify opportunities to introduce OneDigital service lines to prospective and existing clients.
  • When assigned a formal new-logo sales goal, develop and manage a prospective-client pipeline through referrals, COI relationships, convergence leads, and other channels; guide prospects through the sales cycle and close business against targets.
  • Coordinate or support RFP fulfillment, drawing on market, regional, and national resources.
  • Participate in industry events, conferences, and prospect-facing engagements to build market presence and generate opportunities.
  • Serve as relationship owner for an assigned client book, developing accountability for client satisfaction, retention, and relationship health.
  • Develop and execute relationship strategies aligned with each client’s goals, plan design, and organizational objectives.
  • Lead or participate in client meetings, strategic reviews, and plan sponsor communications, coordinating with Client Relationship Managers and other specialists.
  • Maintain continuity of client relationships through team, plan-design, or business-condition changes.
  • Provide or coordinate retirement plan consulting, including plan design, benchmarking, investment menu analysis, and fiduciary guidance.
  • Leverage internal resources for participant education and engagement; coordinate group education and connect participants with Financial Advisors for individual financial planning where applicable.
  • Advise clients on regulatory and legislative developments affecting their plans, using internal compliance and plan-administration resources as needed.
  • Facilitate fiduciary training for plan sponsors using national resources and best-practice frameworks where available.
  • Use OneDigital’s internal retirement plan administration team, where applicable, to support testing, plan amendments, compliance strategies, and other administration needs.
  • Coordinate client service team activities, including Client Relationship Managers, Investment Consultants, Employee Engagement Managers, and Financial Advisors.
  • Identify service-delivery gaps and redirect local, regional, or national resources to support client satisfaction and operational continuity.
  • Develop proficiency in OneDigital’s team-based service model and leverage specialists to increase capacity and client impact.
  • Conduct or coordinate benchmarking due diligence to help ensure client plans remain competitive and compliant with industry standards.
  • Stay informed about ERISA regulations, fiduciary best practices, and legislative changes; apply that knowledge to recommendations and proactively communicate relevant updates.

Benefits

  • Eligible employees may receive health, wellbeing, retirement, and other financial benefits.
  • Paid time off.
  • Overtime pay for non-exempt employees.
  • Learning and development programs.
  • Reimbursement of job-related expenses in accordance with company policy.
  • Employee perks and discounts.
  • Some roles may be eligible for variable compensation, commission, and/or an annual bonus based on individual and/or company performance.
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