Retirement Plan Administrator, (SI Group)

Strongpoint Partners • Honolulu, HI

1d • Hybrid

About The Position

SI Group, a Strongpoint Partner, is seeking a skilled and client-service focused Mid-Level or Senior Retirement Plan Administrator. As a member of the Client Services Team, the Retirement Plan Administrator has a diverse knowledge of plan design, compliance, and client relations. This position will perform all levels of testing and provide guidance to team members and clients.
PLEASE NOTE: Candidates local to Honolulu who can work an in-person or hybrid schedule are strongly preferred; however, a remote arrangement may be considered for the right candidate, (Mountain & Pacific time zones ONLY). Candidates being considered in a remote capacity must be willing to work HST/PST hours, as needed.

Requirements

• QKA or similar industry certification.
• Bachelors degree from an accredited college or university, (or equivalent).
• 3-5+ years of retirement plan experience with defined contribution plans.
• 3-5+ years of client services experience.
• Proficiency in Word, Excel, PowerPoint, Outlook, CRM software; experience with ASC and/or FT Williams preferred.
• Must be organized and detail-oriented.
• Exceptional approach to client service focusing on communications, timely solutions, and client needs.
• Team player, collaborative, able to work with and through others.
• Strong verbal and written communication skills.
• Ability to work well under pressure with multiple priorities and deadlines.
• Excellent analytical and problem-solving skills.
• Ability to act with integrity, be proactive with client needs, seek to continuously improve service, constantly focus on professional growth and work collaboratively with the entire team.

Nice To Haves

• Added bonus if you have experience with DB/CB plans and/or QPA.

Responsibilities

• Manage and perform A-Z administration (plan design, compliance testing, client service, etc.) of a simple to mid-level complex caseload and sensitive client cases.
• Serve as a guide to other plan administrators in supporting client requirements.
• Initiate and participate in process improvements.
• Complete leadership and/or project management courses.
• Provide strategic guidance and assist in defining strategic goals.
• Efficiently utilize technology to perform the duties of this position.
• Attend staff meetings and trainings as requested.
• Maintain team approach by assisting in areas appropriate for this position.
• Own stewardship of all assigned business relationships.
• Other duties as assigned.

Benefits

• Flexible Workplace – Hybrid and remote options available for many roles.
• Unlimited PTO – Competitive paid time off, including flexible & unlimited options.
• Inclusive Environment – A culture that values diversity, collaboration, and respect.
• Growth Opportunities – Support for ongoing learning and career development.
• Comprehensive Benefits – Health, dental, vision, life, and disability coverage.
• Workplace Perks – Incentive bonus programs, flexible hours, & more.
• Specific benefits and programs may vary by partner and position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level