Retirement Benefit Analyst
About The Position
The Laborers Funds Administrative Office of Northern California, Inc. is a not-for-profit corporation providing administrative services under contractual agreements for Northern California Laborers Trust Funds. We employ over 100 employees and provide services for over 30,000 Laborers and beneficiaries in the various employee benefit plans we administer since 1963. We are looking for a Retirement Benefits Analyst to join our team and provide administrative and excellent customer service to union Laborers and their families. The position performs various tasks involved in administering union negotiated fringe benefits (retirement, health, vacation, annuity), in accordance with the written plan documents, with a primary focus on the processing of Laborers pension benefits in a high paced team environment with a high volume of member interaction. A Retirement Benefits Analyst provides excellent customer service on the phone and during member visits; communicates policies, regulations, and benefit information; processes applications and documents; responds to legal inquiries including QDROs and liens; works on reports, special tasks and projects; and performs additional duties and responsibilities assigned by a supervisor, manager, and/or Associate Director of Benefits or its designated representative.
Requirements
- Two years of prior experience in an employee benefits environment
- High level of analytical skills
- Strong organizational and communication skills
- Proficient in MS Suite (Outlook, Excel, Word) and computer systems and applications
- Self-motivated and remain calm under pressure
- Analytical and detail-oriented with attention to accuracy
- Ability to work independently and within a team environment
- Discretion with ability to maintain confidentiality
- Strong interpersonal skills in working with employees, members, and other departments
- Microsoft Office Suite Testing is required
- Work under Collective Bargaining Agreement
- Union job with union dues
Nice To Haves
- Bi-lingual in Spanish
- Knowledge of Defined Benefit and Defined Contributions plans preferred
- Ability to manage several projects simultaneously while working to meet deadlines
Responsibilities
- Administering union negotiated fringe benefits (retirement, health, vacation, annuity), in accordance with the written plan documents, with a primary focus on the processing of Laborers pension benefits.
- Providing excellent customer service on the phone and during member visits.
- Communicating policies, regulations, and benefit information.
- Processing applications and documents.
- Responding to legal inquiries including QDROs and liens.
- Working on reports, special tasks and projects.
- Performing additional duties and responsibilities assigned by a supervisor, manager, and/or Associate Director of Benefits or its designated representative.
Benefits
- Medical, dental and vision coverage paid by the employer
- An employee Pension plan contributed by the employer
- Optional participation in a 401K plan
- Sick, vacation time, 8 major holidays, and 2 annual floating holiday under a Collective Bargaining Agreement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
