Retirement Administration Specialist

Franciscan Alliance, Inc.•Central, IN

3d•$54,350 - $74,734•Remote

About The Position

At Franciscan, our Retirement Administration Specialists are key to the support in the administration of all network retirement plans with a focus on defined benefit plans, defined contribution plans, and non-qualified deferred compensation plans. In this role you will serve as consultant to all active and inactive network coworkers, coordinate response to coworker or retiree issues by direct intervention or through external resources.

Requirements

Bachelor's Degree Human Resources, Business Administration, or related field, or a Certified coworker Benefits Specialist (CEBS) certification - Required
3 years Human Resources experience - Required
1 year Retirement or Benefits Administration experience - Required

Responsibilities

Administer the daily administration of 401(k), 403(b), 457(b), 457(f) and defined benefit plans, request benefit calculations from the plan actuary and prepare appropriate paperwork.
Inform prospective retirees about their Defined Benefit (DB) options by referring to relevant plan documents prior to finalizing applications.
Follow up as necessary prior to new payment set up in Trustee system.
Research plan overpayments, requests stop payment/reissues ACH reversals and follows up with participants or participant's survivor.
Research, communicate and complete cases in electronic case management system consistently within the Service Level Agreement assigned.
Educate active and inactive coworkers and beneficiaries on vesting, plan participation, payment options and other retirement details.
Provide support to business HR team members, coworkers, and retirees, and those we are privileged to serve.
Provide support to HR Team members, coworkers and retirees with retirement expertise and knowledge.
Collaborate with plan vendors to research and resolve administrative issues.