Retinal Imaging Technician

iCare Health Solutions Enterprise•Miami, FL

2d•Hybrid

About The Position

Responsible for traveling throughout the assigned region to capture patients’ retinal images for additional diagnostic review and potential treatment recommendations. This role involves working with a variety of patients in physician's office settings and their homes, coordinating patient flow with medical staff, and performing screening prep and wrap-up duties. The technician will also collaborate with remote team members, management, and screening location staff, while identifying process improvements.

Requirements

Associate degree or equivalent work experience
Two years of experience in a medical professional environment involving customer or patient interaction, or experience in eye care
Ability to communicate with patients and staff in a professional manner
Excellent interpersonal skills, initiative, and the ability to work independently as well as part of a team
Must be prompt, organized, and have excellent time management capabilities
Ability to work on multiple tasks simultaneously and adapt to changing priorities
Microsoft Word, Excel, and Outlook knowledge; ability to learn company software systems
Ability to develop and maintain professional relationships
Ability to focus attention on quality outcomes and meeting established goals
The ability to lift up to 30 pounds
Reliable transportation to travel locally to screenings
Ability to travel overnight
Travel up to 75% of the time
Valid driver’s license
Bi-lingual (English/Spanish or English/Creole)
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

Responsibilities

Capture retinal images of diabetic patients’ eyes using a non-mydriatic fundus camera or automatic digital camera.
Educate and set appropriate patient expectations regarding the purpose and retinal screening process.
Upload and transmit patient images and reports through an online portal during or immediately after each screening.
Travel to screening locations, perform screening prep, and wrap-up duties as outlined.
Collaborate with remote team members and management, as well as screening location staff.
Work with members of staff on identifying process improvements.
Perform other duties as assigned by management.
Work with a variety of patients in a physician's office setting and their homes.
Coordinate patient flow with medical staff at a variety of offices.