Retention Coordinator

Kentucky Community and Technical College System • Lexington, KY

5d • Onsite

About The Position

The Retention Coordinator assists with the promotion, facilitation, and management of day-to-day operations and services of the Success & Retention area including retention activities and programs. Supports various programs and activities related to the promotion of student success and academic persistence. Works closely with the Director of Retention/Early Alert to assist with the development and implementation of co-curricular academic activities and programs, retention and outreach initiatives, and student learning communities. Performs general student outreach and assists in the supervision of student support staff.

Requirements

• Bachelor’s degree or Associate’s degree and two (2) years related experience
• Excellent communication skills, both written and verbal, with the ability to convey complex information to a variety of audiences.
• Demonstrates strong self-motivation, organization, and the ability to work effectively with minimal supervision.
• Familiarity with best practices in student retention and academic success.
• Commitment to fostering a supportive campus environment that promotes student success for all students.

Nice To Haves

• Bachelor’s degree in education, social work, communications, or community leadership
• At least two years of experience in teaching or student support services.
• Proficiency in Microsoft Office Suite, especially Excel and other relevant software applications.
• Experience in student outreach, programming, or teaching.
• Experience supervising student employees strongly desired.
• Familiarity with student information systems and creative marketing solutions.

Responsibilities

• Co-supervises, trains, and recruits student support staff.
• Assists with management of the Early Alert System (Starfish), including assisting with training and supporting faculty and staff across the institution.
• Supports Early Alert activities and interventions at BCTC, including individual outreach and large-scale call and text campaigns.
• Assists the Director of Retention/Early Alert with the development and facilitation of BCTC Student Learning Communities, including Jumpstarts and Success Academies.
• Facilitates, promotes, and supports retention and engagement initiatives related to the promotion of student success and academic persistence, including marketing, outreach, and student recruitment.
• Assists Director of Retention/Early Alert with data collection and analysis to assess trends and new initiatives related to retention and student success.
• Supports promotion and marketing of BCTC Success & Retention activities and programming during college resource fairs, student events, and other area-related activities (i.e. tabling).
• Actively supports the mission of a comprehensive community and technical college and student success and completes duties and responsibilities in compliance with college standards and policies.
• Assumes other duties and responsibilities as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree