Retailer

Convive Brands•Westport, CT

19h•Onsite

About The Position

Le Pain Quotidien means the daily bread, a way of life centered around sharing food. Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands, including Le Pain Quotidien, Little Beet, and Little Beet Table. Convive operates 60+ restaurants nationwide and aims to build significant enterprise value through organic growth and acquisition. This Retailer role involves providing friendly and attentive service to guests, preparing drinks, handling to-go food and pastry, performing sales transactions, maintaining displays, and ensuring a clean and organized restaurant environment.

Requirements

1 to 3 months of related restaurant experience or training
Ability to speak, read, and understand the primary language(s) of the work location

Nice To Haves

Experience with POS systems, especially Toast, a plus
Flexibility in schedule is highly preferred but not required
Ability to be cross‐trained in all areas of the dining room and retail space preferred

Responsibilities

Provide friendly and attentive service to all guests throughout the entirety of the visit
Anticipate guest needs and note any preferences provided by the guest
Prepare all drinks for retail and dining room, including batches for the retail counter
Properly bag, box, and arrange to‐go food and pastry
Perform sales transactions in accordance with Le Pain Quotidien cash handling policy
Maintain and consolidate pastry display throughout the day
Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
Handle any guest situations with genuine empathy and elevate to a manager as necessary
Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
Keep all areas of the restaurant clean and organized by following cleaning checklists
Responsible for answering the phone with proper etiquette; takes orders over the phone