About The Position

The Administrative Assistant provides the Gift Shop and Wardrobe Department with all aspects of operations as well as coverage dictated by the needs of the business.

Requirements

  • High School Diploma or GED preferred.
  • Advanced Degree is preferred or five to seven years building systems engineering experience and/or training; or equivalent combination of education and experience.
  • Must be able to observe safety guidelines and energy conservation guidelines.
  • Must have proven customer service skills and be able to keep records in English and maintain mathematics records.
  • Excellent interpersonal, customer service, communication, team building and problem-solving skills are required.
  • Must have minimal computer skills.
  • Must be able to get along with co-workers and work as a team.
  • Must present a well-groomed appearance.
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
  • Communicate in a positive and friendly manner.
  • Must be able to read, write, speak and understand English.
  • Must be able to maneuver to all areas of the casino.
  • Must be able to lift up to 40 pounds.
  • Must be willing to assist in keeping the casino clean.
  • Must be willing to approach and converse with strangers.
  • Must be able to bend, reach, kneel, twist and grip items.
  • Must be able to walk and be on foot for long periods of time.
  • Must have sense of urgency and keep up with fast-paced business practices.
  • Must be able to work calmly and professionally in stressful situations.
  • Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
  • Must be able to respond to visual and aural cues.

Responsibilities

  • Ensuring accuracy of all invoices in relationship to product ordered vs. received.
  • Inputting all invoices into the Oracle system for payment.
  • Ensuring categories are coded properly, submitted for the correct amount and are approved by the Manager.
  • Tracking invoices for movement in the system and ensuring vendor payments are made in a timely manner.
  • Keeping tracking sheets up to date with appropriate coding to track invoices.
  • Creating new tracking sheets monthly for inventory purposes.
  • Acting as a liaison between departments and vendors.
  • Making all necessary phone calls and emails to vendors regarding damage, shortages and product quality control issues.
  • Receiving and handling all vendor inquiries.
  • Keeping records of sales, preparing inventory of stock and ordering merchandise.
  • Preparing and maintaining Purchase Orders.
  • Implementing all price changes for new products, price increases or any ticketed item without a SKU.
  • Maintaining correct categorization of products in the Avero system.
  • Balancing Gift Cards daily and maintaining records.
  • Being cross-trained for both the Gift Shop and Wardrobe department to provide coverage when business needs arise.
  • Inputting all supply orders for Wardrobe and Gift Shop through Stratton Warren.
  • Onboarding all new employees on our system to obtain proper authorizations, keys, cards and access.
  • Supporting Manager, Supervisor and Leads with any operational difficulties or situations.
  • Handling all administrative duties regarding employee events.
  • Keeping the team informed of promotions and special events.
  • Conducting Buzz as necessary.
  • Assisting in Monthly Inventories of both departments.
  • Providing friendly service to all employees in an efficient manner.
  • Meeting the guidelines of the job and adhering to regulatory, departmental, and company policies.
  • Performing other duties as assigned.
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