About The Position

The Visual Merchandiser uses creativity and a strong sense of style to design and maintain displays that enhance the shopping experience and highlight key products. This role focuses on seasonal trends, three-dimensional props, vinyl graphics, and in-store events to bring brand concepts to life. You need a good eye for design, knowledge of fashion and visual presentation, and the ability to work with tools and materials safely. Above all, you’re passionate about creating inspiring store experiences that attract customers and drive sales.

Requirements

  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
  • Able to understand and communicate effectively with customers, co-workers, and supervisors.
  • Able to read and understand employment policies, visual and merchandising directives and safety rules/procedures in English.

Nice To Haves

  • Knowledge of fashion and visual presentation.
  • Ability to work with tools and materials safely.

Responsibilities

  • Review store priorities, assess product placement, and stay informed on new arrivals, top sellers, and current trends to ensure every display is purposeful, on-brand, and drives customer engagement and sales.
  • Focus on the customer by offering a warm welcome, making eye contact, and creating friendly, personal conversations to build customer relationships.
  • Maintain a shoppable space by refreshing displays, updating signage and pricing, and supporting merchandise moves to reflect current priorities and trends.
  • Support teammates with honesty, care, and collaboration.
  • Strive to improve every day, take pride in work, achieve sales goals, and learn from each other to deliver individual and store results.
  • Creatively execute all visual merchandising projects in assigned departments on a monthly, quarterly, and seasonal basis.
  • Create and inspire customer purchases through innovative and exciting visual presentation and product merchandising including mannequin styling and composition, window displays, fashion trend statements, fixture placement, wall formatting, product placement and visual collateral usage.
  • Create compelling fashion presentations by styling merchandise from the sales floor, inspiring customers to purchase, demonstrating strong knowledge of current fashion trends while upholding Macy’s visual merchandising standards.
  • Install promotional and event collateral, including vinyl graphics, wall signage, and prop displays, in line with the company’s marketing calendar and direction.
  • Construct and install three-dimensional elements using hand/power tools such as drills, saws, hammers, screwdrivers, staple guns, ladders, spray paint, and knives.
  • Demonstrate resourcefulness by adding creative details and enhancements that reflect Macy’s style while staying within visual direction.
  • Support merchandise moves and maintains the floor throughout the day by updating visual signage and keeping displays recovered.
  • Collaborate and communicate with store leadership and cross-functional teams to ensure alignment on priorities and initiatives.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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