About The Position

The Worldwide Apple Retail Engagement, Marketing & Merchandising (REMM) team develops programs, campaigns, initiatives, and experiences that help Apple Retail customers and teams discover, learn about, and engage with Apple products and services. The Retail Visual Merchandiser will help shape Apple’s retail experience by developing and executing strategies that translate the brand vision into retail concepts, operational frameworks, and initiatives intended to create meaningful customer moments and support business growth. The role leads new retail models and special projects, using customer insights, performance data, and experimentation to identify opportunities, improve the customer journey, and establish standards for retail excellence. It partners with store operations, internal engagement, store design, product marketing, industrial design, Marcom, and retail teams across regions and worldwide to develop and implement initiatives on a global scale. The position also contributes to improving processes and workflows to strengthen execution and efficiency.

Requirements

  • At least 7 years of experience in retail strategy, merchandising, brand management, or consumer marketing.
  • Experience developing and launching integrated retail strategies across diverse channels and geographies, with demonstrated ability to drive measurable business results.
  • Strong verbal and written communication skills, with the ability to operate at both strategic and tactical levels.
  • Experience presenting in formal and informal settings and adapting to different audiences and organizational levels.
  • Track record of leading strategic conversations with people across disciplines and levels.
  • Strong analytical skills and ability to identify and act on opportunities for campaign improvement and impact.
  • Strategic judgment and a creative approach to problem-solving and creating memorable customer experiences and campaigns.
  • Comfort with rapid iteration, testing, learning, and responding to changing market signals.
  • Ability to prioritize multiple complex, concurrent projects; self-starter who takes initiative and brings an entrepreneurial spirit while working as part of a team.
  • Ability to establish rapport, credibility, and influence to achieve results across a large, matrixed organization in a fast-paced, rapidly changing environment.

Responsibilities

  • Lead retail strategy initiatives and special projects from ideation through launch, collaborating with cross-functional partners to align plans and support seamless implementation.
  • Analyze retail performance data and customer insights to identify opportunities for innovation and optimization.
  • Test new concepts, iterate based on learnings, and seek to maximize impact and support business needs and growth.
  • Build and nurture relationships across retail, regional, and worldwide teams, fostering shared ownership, continuous improvement, and strategic alignment.
  • Identify process and workflow opportunities with the team and support creating or streamlining ways of working to improve efficiency and execution.
  • Partner with store operations, internal engagement, store design, product marketing, industrial design, and Marcom to advance Apple’s retail strategy.
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