Retail to Business Account Executive, Comcast Business

Comcast • Largo, MD

5d • Hybrid

About The Position

In this role, you will demonstrate the value of Comcast Business Products such as Internet, Data, Video, Voice, and CBM Mobile to small-to-medium business clients through in-store engagement and on-site customer visits. You will be responsible for achieving a shared retail store assigned CBM Line and SMB Lead Target by engaging, motivating, coaching, and training Xfinity Retail employees to identify CB opportunities. You will also prospect via door-to-door, phone, and email to existing CB customers focusing on generating CBM Lines. Stay abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

Requirements

• 0-2 Years Relevant Work Experience
• Bachelor's Degree (or equivalent combination of coursework and experience, or extensive related professional experience)

Nice To Haves

• Adaptability
• Communication
• Critical Thinking Problem Solving
• Customer-Focused
• Persuasion
• Professional Integrity
• Resilience
• Technical Knowledge
• Workplace Organization

Responsibilities

• Responsible for achieving a shared (Retail Store/R2BAE) Comcast Business Mobile Line and SMB Installed lead results.
• SMB Deals will be processed via traditional SMB Field Sales Systems (SFDC, etc.)
• Comcast Business Mobile Lines will be processed through Retail360 either by an R2BAE or a Retail Store Employee
• Effectively manage a territory with high activity, a comprehensive business plan, and the ability to influence, coach, and train retail employees to achieve shared goals.
• Generate new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
• Execute field prospecting strategy to Comcast Business Existing Customers within a 5-mile radius of the assigned retail store.
• Field prospecting efforts focused on generating Comcast Business Mobile Sales.
• Attend customer on-site appointments and facilitate customers.
• Drive SMB Sales through Xfinity Retail by developing and training Retail Sales Consultants.
• Drive excitement and awareness around all things CB in the assigned retail location(s)
• Model ways to effectively identify and transition CB prospects, assist in training, and coach around best practices
• Drive CB sales performance in the location as measured by CB Mobile lines and Leads Closed
• Maintaining sales records and preparing sales and activity reports as required.
• Complete funnel follow-up activity and other salesforce administrative tasks.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Benefits

• Base Pay: $52,744.00
• Total Target Compensation (Base Pay plus Targeted Commission): $82,744.00
• Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
• Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
• Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
• Additionally, Comcast provides best-in-class Benefits to eligible employees.
• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.
• That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
• Please visit the compensation and benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level