Retail Titles Specialist

DriveTime•Eastpointe, MI

2d•Onsite

About The Position

In short, a Titles Specialist is responsible for reviewing vehicle deals and auditing title documentation to ensure compliance with state regulations, internal policies, and dealership standards across multiple locations. This role plays a critical part in supporting accurate title processing, identifying discrepancies of documentation, and maintaining audit readiness while partnering closely with dealership and regional operations teams. In long a Titles Specialist Reviews completed vehicle deals to ensure all title documentation is accurate, complete, and compliant with state-specific requirements Conducts title audits to verify proper documentation, signatures, lien information, and supporting paperwork prior to title submission Identifies, researches, and resolves title discrepancies or missing documentation in a timely manner Partners with dealership teams and in-state vendors to ensure accurate and timely title transfers Mains secure handling, tracking, and storage of vehicle titles and related documentation Performs monthly audits of stored titles and file room records to ensure compliance and accuracy Distributes titles to designated dealership locations to support vehicle movement and operational needs Serves as a cross-trained resource within dealership title operations and provide support where business needs arise Organizes and prioritizes daily workflow in a fast-paced environment with changing deadlines and operational demands Communicates effectively with internal teams regarding title status updates, outstanding items, and audit findings

Requirements

High School Diploma or GED Required
2+ years of automotive titles experience required

Nice To Haves

Experience conducting audits or reviewing documentation for accuracy and compliance preferred
A mind for the details
Excellent verbal and written communication skills: The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
Agile in a fast-paced environment: We move, and we move quickly. Thriving in an environment that never stops, is a must.
Plays well with others: You will be working in a high-functioning team environment. We work together in order to win together.
Timely: We don’t believe in being “fashionably late”. You’ll need to adhere to regular and predictable attendance.

Responsibilities

Reviews completed vehicle deals to ensure all title documentation is accurate, complete, and compliant with state-specific requirements
Conducts title audits to verify proper documentation, signatures, lien information, and supporting paperwork prior to title submission
Identifies, researches, and resolves title discrepancies or missing documentation in a timely manner
Partners with dealership teams and in-state vendors to ensure accurate and timely title transfers
Maintains secure handling, tracking, and storage of vehicle titles and related documentation
Performs monthly audits of stored titles and file room records to ensure compliance and accuracy
Distributes titles to designated dealership locations to support vehicle movement and operational needs
Serves as a cross-trained resource within dealership title operations and provide support where business needs arise
Organizes and prioritizes daily workflow in a fast-paced environment with changing deadlines and operational demands
Communicates effectively with internal teams regarding title status updates, outstanding items, and audit findings

Benefits

Medical, dental, and vision
401(K)
Company paid life insurance policy
Short and long-term disability coverage
Growth Opportunities
Tuition Reimbursement
Wellness Program
Competitive pay
Consistent Work Schedule
Monthly bonus share, sales contests, and other perks
World Class Training and Development
Paid time off includes (for all full-time roles) wellness days, holidays, and YOU time
For Part-timers, vacation time is available - the more you work, the more you earn!