RETAIL TERRITORY MANAGER

TPIS•Guaynabo, PR

18d•Onsite

About The Position

Our renowned client is seeking a highly motivated and results-driven Retail Territory Manager to oversee the operational, commercial, and contractual performance of a portfolio of service stations. This role ensures that each site operates safely, efficiently, profitably, and in full compliance with TotalEnergies standards. The ideal candidate is a strong communicator, analytical thinker, and proactive leader capable of building productive relationships with dealers and driving continuous improvement across the network.

Requirements

Bachelor’s degree or significant experience in strategic management, sales, marketing, or administration.
Experience in retail network operations, commercial activities, or marketing.
Strong communication and interpersonal skills; ability to build and maintain relationships.
Fluent in English and Spanish (written and spoken).
Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Valid Puerto Rico driver’s license.
Ability to work in a fast-paced, field-based environment.

Responsibilities

Ensure compliance with all HSEQ policies, golden rules, and operational standards.
Verify presence and functionality of safety equipment at all sites.
Conduct stock controls to prevent losses and ensure product quality.
Integrate hygiene and HACCP controls into periodic inspections and report deviations.
Guarantee superior site operations and customer service standards.
Manage and strengthen relationships with dealers to protect company interests.
Identify and address contract deviations immediately.
Complete qualification processes for new dealer candidates.
Renew contracts and leases in a timely manner.
Ensure guarantee bonds and insurance policies are active and compliant.
Perform fuel reconciliation and site inspections.
Enforce hours of operation and contractual obligations.
Report dealer actions that may negatively impact company operations.
Stay informed on applicable petroleum laws and regulations (DACO, PMPA).
Achieve annual fuel sales and rent income objectives.
Develop action plans to increase sales and improve profitability.
Analyze dealer P&L and ensure site competitiveness.
Conduct price surveys for fuels and lubricants.
Manage daily money collection and debt recovery.
Ensure compliance with credit and payment terms.
Coordinate internal and external interfaces to maximize business performance.
Ensure acceptance of all approved payment methods.
Implement company promotions and commercial plans.
Report C-Store sales monthly to the Non-Fuel Manager.
Follow up on maintenance and repair needs.
Identify opportunities for new projects within existing sites.
Recommend high-potential sites for branding or rebranding.
Keep management informed of market trends and dealer activities.
Perform additional tasks as assigned by management.