Retail Team Member - Sioux City

Goodwill of the Great Plains•Sioux City, IA

6d•$0 - $15•Onsite

About The Position

Looking for a job where every day feels rewarding? Join us as a Retail Team Member and become an essential part of our amazing team! You’ll help make a difference in your community by providing an exemplary experience and atmosphere to every goodwill customer through outstanding customer service, maintaining a clean, inviting and shoppable store as well as welcoming donors, receiving and sorting donated items, and delivering outstanding customer service. This isn’t just any job—it’s the best job ever for anyone who loves working with people, staying active, and being part of something meaningful. Every shift brings new treasures, friendly faces, and the satisfaction of knowing you’re helping others.

Requirements

Ability to provide outstanding customer service.
Ability to maintain a clean, inviting, and shoppable store.
Ability to welcome donors.
Ability to receive and sort donated items.
Ability to process sales transactions accurately.
Ability to collect and count payments.
Ability to provide correct change.
Ability to thank donors and offer donation receipts.
Ability to follow store guidelines and safety protocols.
Ability to inform donors when items cannot be accepted and suggest alternative options.
Ability to sort, price, test, hang, rotate, stock, and prepare donated merchandise.
Ability to maintain an organized retail environment.
Ability to presort donated materials.
Ability to transport merchandise and donations throughout the facility using carts, racks, crates, pallet jacks, hand trucks, or forklifts (upon certification), as assigned.
Ability to maintain cash register supplies.
Ability to ensure sales floor merchandise is stocked, rotated, and displayed according to store standards.

Nice To Haves

Forklift operation (upon certification)

Responsibilities

Provide excellent customer service by assisting customers and donors in a courteous, respectful, safe, and efficient manner, including processing sales transactions accurately, collecting and counting payments, providing correct change, thanking donors, and offering donation receipts.
Follow store guidelines and safety protocols when accepting, loading, unloading, and processing donated items; inform donors when items cannot be accepted and suggest alternative options when appropriate.
Sort, price, test, hang, rotate, stock, and prepare donated merchandise to create inventory for the sales floor and maintain an organized retail environment.
Presort donated materials and transport merchandise and donations throughout the facility using carts, racks, crates, pallet jacks, hand trucks, or forklifts (upon certification), as assigned.
Maintain cash register supplies and ensure sales floor merchandise is stocked, rotated, and displayed according to store standards.