RETAIL TEAM MEMBER

Compass GroupMemphis, TN
Onsite

About The Position

The Retail Team Member at the Memphis Zoo is responsible for obtaining/receiving merchandise, providing world class guest service, processes purchases & transactions, and maintains an appealing retail space in any assigned retail outlet in the park.

Requirements

  • Must be able to provide world-class guest service.
  • Must be able to process purchases and transactions.
  • Must be able to maintain an appealing retail space.
  • Must be able to stock shelves, counters, and tables with merchandise.
  • Must be able to set up advertising displays and arrange merchandise to promote sales.
  • Must be able to stamp, mark, or tag prices on merchandise.
  • Must be able to obtain merchandise requested by customer or receive merchandise selected by customer.
  • Must be able to answer customers' questions about location, price, and use of merchandise.
  • Must be able to interact with customers and resolve customer complaints in a friendly, service-oriented manner.
  • Must be able to wrap and bag merchandise.
  • Must be able to total merchandise price and tax to determine final bill amount.
  • Must be able to process cashless payments.
  • Must follow all company payment integrity policies and procedures.
  • Must be able to keep records of sales, prepare inventory, and order merchandise.
  • Must comply with sanitation, ServSafe, and safety requirements.
  • Must maintain a clean and safe work environment and perform job safely.
  • Must demonstrate reliable attendance and work ethic.
  • May be assigned to any retail outlet in the park based on business needs.
  • Must be able to perform other duties as assigned.
  • Must be nice.

Responsibilities

  • Stocks shelves, counters and tables with merchandise.
  • Sets up advertising displays and arranges merchandise to promote sales.
  • Stamps, marks or tags prices on merchandise.
  • Obtains merchandise requested by customer or receives merchandise selected by customer.
  • Answers customers' questions about location, price and use of merchandise.
  • Interacts with customers and resolves customer complaints in a friendly, service-oriented manner.
  • Wraps and bags merchandise.
  • Totals merchandise price and tax to determine final bill amount.
  • Processes cashless payments.
  • Follows all company payment integrity policies and procedures.
  • Keeps record of sales, prepares inventory and orders merchandise.
  • Complies with sanitation, ServSafe and safety requirements.
  • Maintains clean and safe work environment; performs job safely.
  • Demonstrates reliable attendance and work ethic.
  • May be assigned to any retail outlet in the park based on business needs.
  • Performs other duties as assigned.
  • Be nice.

Benefits

  • Instapay (early access to your wages)
  • High interest savings both through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program
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