Retail Team Leader at Beechmont
About The Position
Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans. We believe in empowering both the people we serve and the people who serve alongside us. Joining our team means joining a mission where you will eliminate barriers, empower individuals, and elevate human potential. We’re not just offering a job – we offer a fast track to leadership and development where you can increase your pay through digital training.
Requirements
- Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time
- Work a flexible schedule in support of the store opening, production and closing operations.
- Ability to effectively communicate in English with customers and associates.
- Ability to sit or stand for eight hours.
- Ability to bend and twist.
- Ability to lift and carry 35 pounds with or without a reasonable accommodation
- Ability to work in a confined area.
- While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Regular, predictable attendance is required as business demands dictate.
Nice To Haves
- At least 1 year of supervisory experience preferred.
Responsibilities
- Assist the Retail Store Manager with the overall operation of the retail store.
- Ensure compliance with all policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
- Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager.
- Provide coaching, correctional direction, supervise and train retail associates on job related responsibilities.
- Makes recommendations to Asst Mgr or Manager related disciplinary or corrective action.
- Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates.
- Handles escalated or complex sales or customer related issues.
- Inspect and validate accurate pricing and quality of production
- Ensure production team is working at a pace that will ensure the team achieves production goals
Benefits
- Increase your pay through digital training
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
