Retail Team Leader - Full Time

Goodwill Industries of West Michigan, Inc.•Holland, MI

3d•Onsite

About The Position

This position assists store management with the execution of daily operations of a retail store, excluding personnel issues. The mission of the organization is to Change Lives through the Power of Work!

Requirements

High school diploma or equivalent required.
Minimum of one year experience in retail operations required.
Demonstrate accuracy with accounting and book keeping.
Handle customer complaints in a courteous and responsible manner.
Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training.
Demonstrate ability to think independently in supervisor's absence.
Meet production goals.
Demonstrate quality control and accuracy with sorting and pricing guidelines.
Kaizen principles: follow 6S Checklist, procedures, signage and layout.
Maintain a good driving record, valid insurance, valid driver license.
Maintain a valid powered industrial truck license, when required.

Responsibilities

Assist store management with general operations, including acquisition, display, and sale of merchandise to include rotation of goods, pricing, adequate inventory, etc.
Performing administrative and clerical duties of store operations. Providing sales reports and accurate retail information on a timely basis.
Overseeing all personnel, clients and volunteers assigned to the retail store.
Directing training.
Enforcing store procedures and GIWM policies on a day-to-day basis.
Ensuring grounds and building are properly maintained. Reporting need for repairs and recommending replacement as necessary.
Enhancing security and loss prevention.
Ensuring safety compliance for all OSHA/MIOSHA requirements, and GIWM safety regulations are adhered to.
Perform job functions of a Lead Cashier, Retail Associate, as required.