Prescott Valley Team Lead

JARS Cannabis•Prescott Valley, AZ

1d•Onsite

About The Position

Are you passionate about the cannabis industry and looking to take your leadership skills to the next level? We're seeking a dynamic Retail Team Lead to join our fast-paced and thriving dispensary. As a leader in the industry, we prioritize exceptional customer service and product knowledge, making this role crucial in ensuring our team delivers an unparalleled experience to every customer. If you thrive in a dynamic environment, possess strong leadership qualities, and have a deep understanding of cannabis products, we want to hear from you!

Requirements

Excellent managerial and supervisory skills
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite or related software
Excellent organizational skills and attention to detail
At least two years of supervisory experience preferred
Hold a valid Facility Agent Card with Arizona Department of Health Services
All applicants must be at least 21 years old
Pass a standard background check
Undergo a fingerprint background check

Nice To Haves

High school diploma or equivalent preferred

Responsibilities

Support the Store Manager in ensuring that all daily operating procedures are performed as required.
Lead by example and encourage other team members to promote the companies' image of perfect customer service and excellent visual presentation of the dispensary.
Maximize sales through the constant development and supervision of sales staff.
Ensure transactions are carried out in compliance with all applicable laws and regulations.
Oversee and ensure all staff adhere to state rules and regulations while following all company policies and procedures.
Supervise, manage, and direct the activities of sales associates including breaks and shift changes.
Manage and inspire staff to deliver the highest levels of customer service and satisfaction.
Ensure staff members remain in compliance with applicable local, state/provincial, and federal laws and regulations.
Assist with customer service and ensure customer satisfaction.
Facilitate money drops and replenish change when necessary.
Maintain in-depth knowledge of all strains and products within the dispensaries' inventory, as well as industry-wide product knowledge and trends.
Assist in training new employees to follow standard operating procedures and scheduled shifts.
Provide Spring Big assistance, and manual discounts as needed.
Help maintain the flow of the sales floor, host if needed, place people in their proper roles.
Assist Inventory Team in moving products and stocking sales floor as needed.