Retail Team Lead

King Ranch•Fort Worth, TX

6d•Onsite

About The Position

This role involves ensuring the store is attractive by managing merchandise arrangement, supervising staff, assisting customers with purchases, training new employees, and managing work schedules. The Team Lead will also be responsible for meeting daily sales targets, supervising stocking and replenishment of goods, overseeing financial transactions, handling customer complaints to ensure satisfaction, collecting customer feedback for improvements, and upholding store policies.

Requirements

Excellent communication and management capabilities.
A good sense of details and visual appeal in order to arrange the merchandise alluringly.
Excellent observation and analytical abilities.
Ability to make the staff work as a team by portraying good leadership qualities.
Excellent presence of mind and ability to make quick decisions.
Ability to handle stress.
Excellent troubleshooting capabilities.
High school diploma.
Prior retail experience

Responsibilities

Ensuring that the store looks attractive by deciding the arrangement of merchandise in the store.
Supervise the functioning of the staff.
Responding to customer queries and helping them with purchase.
Training new staff and managing the work schedules of the staff.
Being aware of daily sales targets and ensuring that the targets are met.
Supervising the stocking of goods.
Ensuring that the merchandise is replenished regularly, and the store is never out of stock.
Checking the financial transactions of the store.
Handling customer complaints and ensuring that the customers are satisfied with the store.
Collecting feedback from customers and suggesting changes accordingly.
Ensuring that the store policies are upheld.