Retail Team Lead- Tanger Outlets
About The Position
RTIC Outdoors is an outdoor lifestyle brand made for any adventure, engineering high-quality products like coolers, drinkware, and outdoor gear that are overbuilt, not overpriced. We push the boundaries of Direct-to-Consumer innovation and work with retailers to offer durable, premium products at the right price. As a leader in quality and value, RTIC Outdoors has become a top choice for outdoor enthusiasts and everyday adventurers alike. If you have a passion for the outdoors and enjoy a fast-paced environment, this is the place for you! Our business is in the process of taking the “next step” and building a team to drive the growth of the business, and the Retail Team Lead is a critical role for us to achieve excellence and success.
Requirements
- High school diploma or GED
- 1+ years of retail experience desired
- Excellent written and verbal communication skills to enable effective communication
- Exceptional ability to drive through change and initiatives to achieve company goals
- Strong ability to lead and plan the work of a retail team to achieve set company goals
- Strong multitasking ability to handle various competing priorities and demands
- Strong ability to attend to customers politely and respectfully, and to offer service that exceeds their expectations
- Strong ability to frequently provide customers with relevant information
- Possess exceptional self-motivation, confidence, and enthusiasm
Responsibilities
- Lead and demonstrate value based behaviors within the store at all times.
- Support the associate retention strategies of the leadership team.
- Personally demonstrate and provide coaching to the retail staff.
- Assist with interviews and training for new retail associates.
- Own and execute assigned initiatives including: Inventory replenishment, product education, floorsets, and customer service.
- Own and maintain the standards of both selling and non-selling areas.
- Take initiative to understand and offer solutions on how the store can drive top line sales growth.
- Execute store opening and closing procedures and recovery.
- Responsible for assignment and completion of daily tasks.
- Gain business insight and takes action by reviewing sales results; lining behaviors to actions.
- Communicate with the ASM to ensure proper scheduling for all aspects of the store.
- Collaborate with ASM to ensure seamless communication and execution of overall store results.
Benefits
- Employee discounts
- Health benefits include: medical, dental, vision, and mental health
- Disability insurance
- Life insurance
- Paid parental leave
- Tuition and professional development assistance
- Paid holidays
- PTO
- 401(k) with a company match and immediate vesting!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
