Retail Team Lead

Vera Bradley • Victor, NY

4h • Onsite

About The Position

The Retail Team Lead is responsible for assisting the Store Manager in overseeing daily store operations, driving sales, and ensuring an exceptional customer experience. This role involves leading by example, supporting team members, and contributing to a positive and productive work environment.

Requirements

• Previous retail experience.
• Demonstrated ability to drive sales.
• Strong customer service skills.
• Leadership potential or experience.
• Ability to work flexible hours, including weekends and holidays.
• Basic understanding of retail operations.

Nice To Haves

• Experience in a team lead or supervisory role.
• Familiarity with Vera Bradley products and brand.

Responsibilities

• Assist the Store Manager in managing daily store operations.
• Drive sales and achieve store performance metrics.
• Provide exceptional customer service and ensure a positive shopping experience.
• Lead and motivate the retail team, providing guidance and support.
• Assist with visual merchandising and maintaining store appearance.
• Ensure adherence to company policies and procedures.
• Support inventory management and loss prevention efforts.

Benefits

• Incentive eligible position, based on achievement of company and store metrics
• Generous product discount
• Volunteer paid time off
• Pet insurance
• Holistic wellness program providing no cost access to a variety of financial, physical and mental wellness experts
• Professional development assistance and resources
• Employee Referral Program
• DailyPay option for wage payment
• 401k with generous company match, immediate vesting (service and age requirement)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed