Retail Team Lead
About The Position
Our retail store provides the fuel, the face, and the gateway to all the awesome services we provide for individuals, families, and organizations in the communities we serve. But what does that mean for you as a team member? It means that you are connected to something bigger than yourself, something that helps shape the community you live in, with the most basic need of life...the ability to have a productive livelihood... The Retail Team Lead assists store managers with general oversight of store operations and workflows; supports team development efforts; assists with tactical training for all associate-level staff; manages the loss prevention program; upholds all safety standards; and maintains GoodwillSR values. The Newnan retail store, located on Bullsboro Drive, is currently seeking a hard-working, dedicated Retail Team Lead.
Requirements
- High School Diploma or General Education Degree (GED).
- Two years of supervisory experience leading a team or on-the-job training.
- Basic math skills.
- Basic computer skills.
- Prior experience working in a retail or customer service-related environment.
- Cash handling experience.
Nice To Haves
- Warehouse experience preferred.
Responsibilities
- Ensures proper maintenance, reporting, and management of the store’s financial assets, including cash register tills, cash deposits, and the change fund.
- Supervises team members to ensure they deliver the best service experience to customers.
- Delegates tasks and duties for all store team members.
- Creates an environment that allows team members to achieve their expectations, goals, and performance measures.
- Meets or exceeds daily retail store goals.
- Develops relationships with donors and customers.
- Assists the customer with purchases and pricing.
- Ensures the sales floor layout is customer-friendly.
- Checks pricing to ensure policies and proper formats are utilized.
- Understands item pricing and “color of the week”.
- Assists with hiring and onboarding of new team members.
- Understands and practices all safety requirements.
- Performs other duties as assigned by the Store Manager.
Benefits
- Paid at an hourly rate
- Medical, Dental, Vision, and Life insurance
- A generous paid time off (PTO) plan
- 401k with a company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
