Retail Support - Pottery Worx

FRIENDSHIP COMMUNITY CARE • Russellville, AR

1d • Onsite

About The Position

Acts as an integral team member of the Pottery Worx program. Will have understanding of the day-to-day business practices/ADDT program of Pottery Worx and the community at large. Works with Pottery Worx Manager to assure success of day-to-day business practices and quality ADDT programming/vocational training.

Requirements

• Minimum high school diploma.
• Must be proficient in a word processing system; Microsoft Word preferred.
• Ability to read and interpret documents such as safety rules, operating and maintaining instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear.
• The employee frequently is required to stand, walk, and reach with hands and arms.
• The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
• The employee must occasionally lift and/or move up to 40 pounds.
• Specific vision abilities required by this job include close vision, color vision, depth perception, peripheral vision, and the ability to adjust focus.

Nice To Haves

• Prefer art and/or customer service experience.

Responsibilities

• Hosts special parties/events schedule during and after regular business hours, including “pottery to go”.
• Assist in scheduling groups/parties by following booking process.
• Conduct tours for families and other professionals.
• Assist customers in all areas of painting.
• Conduct customer courtesy calls as needed.
• Exhibits professional customer service.
• Assist with inventory management.
• Assist in maintaining communications with community partners and public relations/marketing events.
• Assist supervisor with daily operations, including errands such as banking and shopping for supplies.
• Assist in planning/implementing studio events and client ADDT activities.
• Operate point of sale system related to sales and inventory.
• Follow proper glazing and firing protocols, including loading and unloading the kiln on schedule.
• Follow required procedures for cleaning and maintaining kiln.
• Assist with cleaning of studio and kiln room.
• Assist with client daily activities, goals and vocational training within the studio.
• Complete all ADDT required documentation.
• Follow all confidential guidelines set forth by Friendship Community Care, Inc.
• Assist with quarterly/monthly emergency drills and all documentation as needed.
• Assist with quarterly Health & Safety Inspection.
• Record daily temperatures on freezer and refrigerator logs.
• Exhibits proper cooperation, enthusiasm and interest in all areas necessary for success for all FCC and associated services provided.
• Serves as driver for participant day trips to various state locations. Driving may be required on as much as a daily basis.
• Required to undergo periodic driving test and demonstrate proficiency in the operation of a motor vehicle, including passenger vans.
• Employee may also be required to drive his/her own vehicle at times and maintain adequate liability coverage on any personal vehicle used to transport participants.
• Maintains confidentiality of all information received regarding Friendship Community Care, Inc. and the clients.
• Consumers’ progress notes be maintained and completed daily or as needed on the prescribed forms.
• Consumers’ records must be maintained weekly, monthly, quarterly, and yearly.
• All information must be filed in consumers’ records as needed and updated as prescribed by funding sources.

Benefits

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED