Retail Support Specialist

Fashionphile•Newport Beach, CA

1d•Onsite

About The Position

FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you. About the Opportunity: The Retail Business Support Specialist role will support our FASHIONPHILE retail operation in managing all ‘back of house’ responsibilities including inventory pulling, customer support, shipping out of new product, and receiving new products and returns. They will report directly into the local leadership team and be a close partner to the Sales Specialist.

Requirements

GED or equivalent experience
Prior Experience working in shipping and order fulfillment
Experience working in a fast-paced retail environment
Prior retail or operational experience handling product
Ability to lift/carry up to 30lbs
Basic computer skills
Ability to successfully multitask

Nice To Haves

Experience working with handheld scanners

Responsibilities

Unloading, sorting, unpacking, and breaking down boxes for all incoming packages from FASHIONPHILE Courier
Preparing customer products for shipping based on company packaging guidelines, including shipping labels
Pulling products for customers
Answering phones and supporting client scheduling
Scanning and organizing products
Processing customer & retail returns