Retail Support Specialist

Albertsons Companies • Boise, ID

10h • Onsite

About The Position

Albertsons Companies is seeking a Retail Support Specialist to join their Supply Chain department, specifically supporting Forecasting and Replenishment (FaR). This role is crucial for ensuring store inventory levels are appropriate to provide an excellent customer experience. The specialist will triage and provide support for replenishment system processes, resolve issues, and collaborate with various departments to maintain system operations. The position offers an opportunity to lead, innovate, and contribute to a company focused on service and customer relationships in a fast-paced, evolving environment.

Requirements

• 3-5 years' experience providing coordination and/or project support to one or more senior level positions
• Ability to perform work independently under pressure and at stringent levels of efficiency
• Strong verbal and written communication skills to work effectively with co-workers, senior level contacts while maintaining confidentiality of privileged information in the course of work
• Ability to multi-task and work in multiple systems at a time
• Experience writing / running SQL queries and analyzing reports
• Must have strong MS Office skills including Word, Excel, PowerPoint, and Outlook
• Must have experience with Excel features such as Pivot Tables and advance functions
• Ability to lift 30 pounds or more

Nice To Haves

• Associate/Bachelor's degree preferred
• Experience with Grocery Retail, Inventory Operations or B2B support highly preferred
• Experience with planning software and service tools highly preferred (BlueYonder, Oracle, ServiceNow)

Responsibilities

• Triage and act as a first response team for store inventory issues
• Troubleshoot cause of store inventory issues by analyzing information in multiple systems
• Communicate problems and coordinate solutions to relevant teams
• Resolve casual issues with appropriate business units (IT, Replenishment Planners, DC Operations, Demand Planners, Retail Ops, etc.)
• Analyze, recommend, and communicate policies and procedure and company best practices affecting inventory within the stores
• Ensure service issue resolution within company guidelines and service-level agreements
• Provide additional support as needed
• Participate and collaborate on the continued development of team skills, processes and projects

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree