VIE - Retail Support Coordinator (CRM &Operations) - Based in Milan

Tiffany & Co. • Milano, TX

28d • Onsite

About The Position

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future. We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy.

Requirements

• VIE requirement: International profile (not Italian citizen)
• Previous experience in Retail (both on the field and head office)
• Good understanding of retail stores processes and procedures
• Previous experience in data analysis
• Desire to grow in a dynamic environment
• Strong networking skills, with ability to build rapport quickly
• Flexibility to travel in the stores of the cluster (Italy, Spain, Turkey)
• Fluent in English
• Available to relocate in Milan

Nice To Haves

• Previous experience in CRM or Operations in a retail company is a plus
• Italian will be a valuable plus

Responsibilities

• Assist in implementing regional CRM and business development initiatives.
• Monitor performance via weekly/monthly dashboards and data reporting.
• Ability to support the CRM initiatives at cluster level.
• Support daily in-store activities and help roll out updated work methods and headquarters projects.
• Act as the "key-user" for internal software.
• Provide regular training to teams on new features and digital tools.
• Help drive customer loyalty programs and clienteling culture to improve long-term retention and experience.
• Partner with Retail Performance and Learning managers to identify growth opportunities and support team development.
• Coordinate daily and monthly checks to ensure all departments meet brand standards and operational KPIs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed