About The Position

This role is for a Full Time Retail Supervisor at the Jersey Gardens II location. The position requires a candidate with SPEED & SPIRIT, defined by values such as being driven, vibrant, and having team spirit. The core of the role is to provide a high standard of customer experience, achieve sales and profitability goals, and contribute to the overall success of the store. The supervisor will assist in recruitment, training, and development of employees, manage payroll and scheduling, oversee merchandise, and ensure inventory and shrink goals are met. Maintaining a safe and compliant working environment is also a key responsibility. The role requires working non-traditional hours, including weekends, evenings, and holidays, with potential overtime.

Requirements

  • 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
  • Proven ability to exceed sales goals
  • Demonstrated ability to reason through complex issues
  • Ability to present information to large groups
  • Strong team player
  • Excellent communication skills
  • Ability to learn quickly
  • Computer skills, basic know-how about MS Office programs, and retail software
  • The ability to constantly walk and move about is required.
  • Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.
  • Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

  • Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
  • Ensure the Store consistently achieves or exceeds sales, KPIs and profitability goals through effective planning, expense control, sales and service.
  • Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees.
  • Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers.
  • Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
  • Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts.
  • Responsible for handling and processing incoming and outgoing merchandise.
  • Comply with all Policies & Procedures, operational core competencies and key accountabilities.
  • Responsible for maintaining a safe, healthy and compliant working and shopping environment.
  • Work non-traditional hours; weekends, evenings, holidays; overtime may be required.

Benefits

  • Bonus
  • Benefits (Benefit Summary Full Time)
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