Retail Supervisor

Caesars Entertainment•Danville, VA

11h•Onsite

About The Position

The Retail Supervisor is responsible for overseeing daily operations of a retail store, ensuring a high level of customer satisfaction and efficient store management. They are responsible for supervising staff, managing inventory, maintaining store appearance, and meeting sales targets. Key duties include training and mentoring employees, scheduling shifts, addressing customer inquiries and complaints, and implementing store policies and procedures.

Requirements

Any combination of education, sales training or management experience that provides the required knowledge, skills and abilities
Must be able to work flexible hours including evenings, weekends, and holidays as needed
Must be able to speak, read, write and understand English
Must be able to tolerate areas containing secondhand smoke
Ability to maintain regular, predictable attendance according to schedule
Fast paced environment, multiple tasks to be handled under time constraint
Must be able to recognize and respond to individuals with questions
Must be able to work independently
Must be able to lift and carry 10 pounds
Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job

Responsibilities

Provides excellent customer service
Supervises the daily activities of the team on duty
Actively promotes the selling of merchandise
Monitors cash register operations
Trains new hires
Conducts audits
Maintains and monitors daily schedules
Monitors stock levels to maximize sales
Receives, unpacks, folds and puts away the daily deliveries of merchandise
Employs selling techniques and works with associates to drive revenue
Maintains neatness and cleanliness on the sales floor and in the back stock areas