Retail Supervisor

Four Seasons Hotels and Resorts•Orlando, FL

1d•Onsite

About The Position

We are looking for an individual who can lead the retail team and the daily functions of our retail outlets. You will provide support to a team of Associates and assist the Retail Manager with the daily store operations. In this role, you will oversee the sales floor ensuring an enjoyable shopping experience for our team and our guests.

Requirements

Must possess a high level of interest in luxury customer service and the hospitality industry.
The most qualified candidate will have a desire to gain proficient knowledge in the Retail Operations within a luxury resort.
Previous supervisory experience preferred
A sincere willingness to provide service to residents, guests, and peers
Good organizational skills, with the ability to work independently
Ability to function well under pressure, set priorities and adjust to changing conditions
Strong work ethic and an elevated ability to pay attention to details is required within our team
Attention to detail and accuracy.
Able to learn and execute processes associated with computerized point of sale systems, visual planning, retail procurement and inventory control
The ability to make sound business-based decisions in the absence of the Retail Manager
A successful candidate will have a flexible schedule, ability to work weekends and holidays.
Must be fluent in English and possess legal work authorization in the United States.

Responsibilities

Leading the daily shift for both Boutiques
Positively drive revenue and productivity while owning agreed upon areas of responsibility according to leadership strengths and or identified areas of growth.
Analyzation of sales reporting and hotel provided occupancy data
Operational efficiency which includes ticketing, product preparation, replenishment
Retail accounting procedures -such as transfer processing, inventory control, completing RTV’s
Daily tasks that support product, presentation, and departmental needs in regard to service and staff under the direction of Retail Management
Supporting the sales team and help to strengthen the skill set of the department
Complete daily reports, submit daily sales numbers and ensure all paperwork is properly processed
Daily receipt scanning
Maintain accuracy and quality control of inventory and assets
Be proficient in the Micros point of sale system to provide assistance to the Sales Associates where necessary
Participate in meetings with leadership for Store Operations, Purchasing and Retail Buying Team