Retail Supervisor
About The Position
Supervises Retail Sales Floor activities to ensure that goals are met. Will serve, at times, as “Supervisor in Charge” of entire facility. Responsible for assuring a high level of guest and donor service. Must ensure that Easterseals-Goodwill policies and procedures are uniformly enforced and followed. Cross-training required in all aspects of Goodwill. Performs duties according to the established Best Practices of ESGW. Must be able to work flexible hours (weekends and evenings a must). Goodwill sites are subject to changing and unpredictable circumstances, especially regarding the ebb and flow of donations and the need to efficiently move a significant volume of goods through the processing and retail store system. This position is expected to be responsive to these needs; showing initiative to accomplish the tasks at hand and being prepared to move between assignments as priorities change. Must be cross-trained and assist in all aspects of retail operations.
Requirements
- Sensitive to guest needs and wishes.
- Ability to work effectively with people with disabilities or other special needs preferred.
- Computer experience and competence in internet use and a variety of computer software applications.
- Strong interpersonal, communication, monetary, organizational, and decision-making skills.
- Able to read, write and speak the English language in order to communicate with staff and guests.
- Completion of a background check.
Nice To Haves
- Ability to work effectively with people with disabilities or other special needs.
Responsibilities
- Supervises Retail Sales Floor activities to ensure that goals are met.
- Serve as “Supervisor in Charge” of entire facility.
- Assure a high level of guest and donor service.
- Ensure that Easterseals-Goodwill policies and procedures are uniformly enforced and followed.
- Cross-training in all aspects of Goodwill.
- Perform duties according to the established Best Practices of ESGW.
- Be responsive to changing and unpredictable circumstances, showing initiative to accomplish tasks and being prepared to move between assignments as priorities change.
- Assist in all aspects of retail operations.
Benefits
- Medical
- Vision
- Dental
- Voluntary Products
- Paid Time Off (PTO)
- 401(k) Retirement Plan + up to 4% contribution
- Tuition Assistance
- Flexible Spending + Health Savings Accounts
- 10% Discount on ESGW Services
- Employee Wellness Program
- 30% Discount at Goodwill Stores
- Eligibility for Public Service Loan Forgiveness (“PSLF”)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
