Supervisor - Woodstock

Nike • Woodstock, GA

6d • Onsite

About The Position

As a Nike Retail Supervisor, also referred to as a Specialist, you are the face of NIKE in a high-volume, fast-paced retail environment. You use your experience and perspective to help customers make the best decisions for them while working with your team to achieve shared goals and deliver a strong customer experience. The role involves supporting customers throughout their shopping journey, helping bring Nike products and services to life, and contributing to the store’s culture and success.

Requirements

• Must be at least 18 years old.
• At least 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends, and holidays based on store needs.
• Use customer service authentically to ensure customers feel seen and understood.
• Ability to learn and train on the latest products and technologies.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about NIKE products and services to support customer needs.
• Bring a positive attitude and passion to teammates and customers every day.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome, demonstrate care for their wants and needs, and exceed their expectations throughout their journey.
• Act professionally and demonstrate integrity, reliability, and kindness.
• Operate a cash register and perform shipping, receiving, stocking, cleaning, and visual display-building duties.
• Attend store events and support teammates.

Benefits

• Discounts for the employee and family from Nike, Converse, and Jordan, up to 50% off.
• Accrued paid time off and holiday pay.
• 401(k) Plan, CERA, Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits for eligible employees working at least 20 hours per week.
• Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment for eligible employees working at least 20 hours per week.
• Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
• No-cost access to support through the Optum Employee Assistance Program for the employee and family.
• Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed