Retail Supervisor

Goodwill Northern New EnglandPortsmouth, NH
Onsite

About The Position

As a nonprofit organization, Goodwill Northern New England is dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact. Here, you'll be part of a team that values collaboration, respect, and diversity. We celebrate each team member's unique strengths and abilities, fostering an inclusive workplace where everyone feels valued and empowered. Working together creates a welcoming and supportive atmosphere for our customers, clients, and fellow employees. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

Requirements

  • A positive, friendly attitude to set an example for your team.
  • Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience.
  • Mathematical and literacy skills to support your job duties.
  • Flexibility to work evenings, weekends, and holidays, based on business needs.
  • Computer literacy to complete your job duties.
  • A high school diploma, GED, HiSET, or equivalent.
  • A criminal background check that meets agency standards.
  • A valid driver's license with a safe driving record and insurance meeting agency standards.

Nice To Haves

  • An Associate's Degree.
  • Computer experience, including reporting and Excel proficiency.
  • CPR and First Aid Certification.
  • Multilingual abilities are a plus.

Responsibilities

  • Actively connect with associates and customers, displaying trustworthy and reliable qualities to help our store achieve its sales goals.
  • Lead a team of associates, ensuring operational tasks and procedures are executed smoothly.
  • Ensure opening and closing routines are completed while keeping the customer at the center of everything we do.
  • This position is a stepping-stone on your journey to becoming an effective store leader.

Benefits

  • Medical, Vision, and Dental benefits
  • Generous PTO Plan
  • Paid Short- & Long-Term Disability.
  • 403(b) retirement plan with employer match
  • 50% Employee discount at Goodwill stores in ME, NH & VT
  • Valuable job training with growth potential
  • Free counseling and help if you're going through tough times ('life navigation' services)
  • Telehealth services you can use over the phone
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