Retail Supervisor

Easterseals-Goodwill Northern Rocky Mountain • Layton, UT

8h • Onsite

About The Position

Supervises Retail Sales Floor activities to ensure that goals are met. Will serve, at times, as “Supervisor in Charge” of entire facility. Responsible for assuring a high level of guest and donor service. Must ensure that Easterseals-Goodwill policies and procedures are uniformly enforced and followed. Cross-training required in all aspects of Goodwill. Performs duties according to the established Best Practices of ESGW. Must be able to work flexible hours (weekends and evenings a must).

Goodwill sites are subject to changing and unpredictable circumstances, especially regarding the ebb and flow of donations and the need to efficiently move a significant volume of goods through the processing and retail store system. This position is expected to be responsive to these needs; showing initiative to accomplish the tasks at hand and being prepared to move between assignments as priorities change. Must be cross-trained and assist in all aspects of retail operations.

Requirements

• Sensitive to guest needs and wishes.
• Must have computer experience and be competent in internet use and a variety of computer software applications.
• Must have strong interpersonal, communication, monetary, organizational, and decision-making skills.
• Must be able to read, write and speak the English language in order to communicate with staff and guests.
• All positions require the completion of a background check.

Nice To Haves

• Ability to work effectively with people with disabilities or other special needs.

Responsibilities

• Supervise Retail Sales Floor activities to ensure that goals are met.
• Serve as “Supervisor in Charge” of entire facility.
• Assure a high level of guest and donor service.
• Ensure Easterseals-Goodwill policies and procedures are uniformly enforced and followed.
• Perform duties according to the established Best Practices of ESGW.
• Be responsive to changing and unpredictable circumstances regarding donations and the need to efficiently move goods.
• Show initiative to accomplish tasks and be prepared to move between assignments as priorities change.
• Be cross-trained and assist in all aspects of retail operations.

Benefits

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores
• Potential student loan forgiveness through the Public Service Loan Forgiveness (“PSLF”) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees