Retail Supervisor

Goodwill Mid Michigan•Fenton, MI

1d•Onsite

About The Position

Goodwill Industries of Mid-Michigan is seeking a motivated, team-building individual to fill a Full Time Retail Supervisor position at their Fenton store. This role is considered Entry Level Retail Management with a purpose, as Goodwill's mission is to assist individuals with barriers to employment in making the transition to independence and self-sufficiency. The profits generated by the store help fund programs that support people in finding work and achieving success. The company also has a strong commitment to recycling, having kept over 8 million lbs. of materials from landfills in 2024.

Requirements

High school diploma or GED required.
1 year of customer service experience.
Ability to use cash register and follow Goodwill policy and procedures.
Ability to work full time; all shift availability and extra shifts as necessary.
Ability to lift and carry 35 pounds with or without help.
Ability to reach, bend or stoop.
Ability to stand six to eight hours a day.
Valid Michigan Drivers License.
Ability to push, pull and operate a pallet jack.
Must have telephone access.
Ability to problem solve quickly and efficiently.
Pleasant, cheerful and professional.

Responsibilities

Supervise and train store staff.
Open and close the store according to policy and as directed.
Assist with procedures related to the cash registers, returns and cash handling.
Deliver good customer service.
Maintain a safe and secure work environment.
Appropriately handle customer concerns/complaints.
Stock and return merchandise per company directive.
Ensure that all merchandise is displayed appropriately.
Maintain the overall appearance of the store, directing staff as needed.