Retail Supervisor - Wings

POWDR • Snowbird, UT

10d • Onsite

About The Position

As a Retail Supervisor, you will work under the direction of the Store Manager to oversee the daily operations of Wings and Pipeline. This role supports product merchandising, inventory management, employee training, and staff supervision while helping achieve financial goals and delivering exceptional guest experiences.

Requirements

• Associate degree in a related field preferred. Additional relevant work experience may be substituted for education.
• 1–2 years of retail or job-specific experience with demonstrated leadership and customer service skills.
• Must be at least 21 years of age.
• Proficiency with POS systems and computer applications.
• Knowledge of, or the ability to learn, WinRetail, Square, Yellow Dog, Excel, Word, Outlook, and other business software.
• Strong reading, writing, math, and analytical skills, including the ability to review inventory reports and investigate accounting discrepancies.
• Ability to work independently and effectively prioritize tasks.
• Exercise sound judgment in accordance with company policies and procedures.
• Strong organizational skills, attention to detail, and the ability to perform effectively in a fast-paced environment.
• Must be prepared to stay overnight, if necessary, during road closures or severe weather events.
• Must be able to lift and carry up to 50 lbs.
• Must be able to stand and walk for extended periods.
• Must be able to bend, kneel, reach, grasp, handle merchandise, and perform repetitive motions throughout the workday.

Responsibilities

• Supervise the daily operations of Wings and Pipeline.
• Ensure the store consistently delivers outstanding guest service.
• Assist the manager with inventory management, product merchandising, and visual presentation standards.
• Assist with purchasing, receiving, inventory transfers, and purchase order creation.
• Support employee management, coaching, scheduling, and performance expectations.
• Train and develop store employees in guest service standards, sales techniques, and inventory-related procedures.
• Monitor store appearance, organization, and product availability to maintain a positive shopping experience.
• Lead by example and uphold Snowbird standards in all aspects of the operation.
• Travel: Occasional travel to and from resort locations.
• Must have the ability to interact at any time with guests and fellow employees in a friendly, professional manner and maintain positive working relationships with all Snowbird departments.

Benefits

• Ski pass and comp ticket benefits
• Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees
• Available medical, dental, vision and accident insurance – benefits are available based on position and are subject to change
• 401k
• Discounts with Powdr partners
• Free transportation to work: UTA Bus and Rideshare Vans, Alta Shuttle and Employee Blue Shuttles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree