Retail Supervisor - Full Time (Woodstock, GA)

PUMA•Woodstock, VT

9d•$21 - $24•Onsite

About The Position

The Retail Supervisor role at PUMA is responsible for providing consistently high standards of customer experience, ensuring the store achieves or exceeds sales, KPIs, and profitability goals. This role involves assisting with recruitment, training, and development of employees, managing payroll and scheduling, and communicating merchandise opportunities. The supervisor must also comply with all PUMA policies and procedures, maintain a safe and compliant working environment, and work non-traditional hours including weekends, evenings, holidays, and potential overtime.

Requirements

1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
Proven ability to exceed sales goals
Demonstrated ability to reason through complex issues
Ability to present information to large groups
Strong team player
Excellent communication skills
Ability to learn quickly
Computer skills, basic know-how about MS Office programs, and retail software
The ability to constantly walk and move about is required.
Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.
Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
Ensure the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers.
Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
Comply with all Policies & Procedures, operational core competencies and key accountabilities.
Maintain a safe, healthy and compliant working and shopping environment.
Work non-traditional hours; weekends, evenings, holidays; overtime may be required.