Retail Supervisor - Full Time (Carlsbad)

PUMA•Carlsbad, NM

8d•$23 - $26•Onsite

About The Position

This role is for a Full Time Retail Supervisor at PUMA in Carlsbad. The position focuses on providing high standards of customer experience, achieving sales and profitability goals, and assisting with staff recruitment and training. The supervisor will also be responsible for payroll control, scheduling, managing merchandise, and ensuring inventory goals are met. Compliance with all PUMA policies and procedures, and maintaining a safe working environment are also key aspects of the role. The position requires working non-traditional hours, including weekends, evenings, holidays, and potential overtime.

Requirements

1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear).
Proven ability to exceed sales goals.
Demonstrated ability to reason through complex issues.
Ability to present information to large groups.
Strong team player.
Excellent communication skills.
Ability to learn quickly.
Computer skills, basic know-how about MS Office programs, and retail software.
The ability to constantly walk and move about is required.
Use of speaking, hearing, near and far acuity, depth perception, and field of vision is critical.
Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
Ensure the Store consistently achieves or exceeds sales, KPIs and profitability goals through effective planning, expense control, sales and service.
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees.
Responsible for payroll control and service driven scheduling to maintain a profitable location while providing excellent customer service.
Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
Achieve or exceed inventory and shrink goals; manage physical inventory counts.
Handle and process incoming and outgoing merchandise.
Comply with all Policies & Procedures, operational core competencies and key accountabilities.
Maintain a safe, healthy and compliant working and shopping environment.
Work non-traditional hours; weekends, evenings, holidays; overtime may be required.